1. Information We May Collect
Depending on how you interact with us, we may receive your name, business or company name, email address, telephone number if voluntarily provided, project requirements, messages and enquiries, billing information, transaction references, technical information such as browser, device and IP information, and information necessary to deliver requested services.
2. Payment Information
Payments may be processed by authorized third-party payment providers. We do not intentionally store complete payment-card credentials on our own website unless specifically supported through a compliant payment-processing environment. Payment providers process payment information according to their own privacy and security policies.
3. How Information Is Used
- Respond to enquiries and provide quotations.
- Manage projects and deliver services.
- Process payments and provide support.
- Communicate project updates.
- Improve our website and services.
- Maintain security and comply with legal obligations.
4. Sharing
We do not sell personal information. Information may be shared where reasonably necessary with payment processors, hosting or cloud providers, communication providers, project-related service providers, professional advisers and authorities when legally required.
5. Data Security
Reasonable technical and organizational safeguards are used to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
Information is retained only for as long as reasonably necessary for project delivery, support, accounting, dispute management, legal compliance and legitimate business records.
7. Client Rights
Depending on applicable law, users may have rights to request access, correction or deletion of certain personal information. Requests can be submitted through our contact email.
8. Cookies
Our website may use essential and, where enabled, analytics or preference cookies. More information is provided in our Cookie Policy.
9. Third-Party Websites
Our website may link to third-party services. We are not responsible for their independent privacy practices.
10. Changes
This Privacy Policy may be updated when business operations, website functionality or legal requirements change.